Always a great service experience , they care , which says a lot these days . You’re treated as though your business was matters .
Trading in my old Honda Civic and purchasing the new Honda HRV is a smooth and fast process with the great help from Kevin Yeung. Kevin was always patient to answer my questions and find the best solution to meet my needs. Kevin is a reliable salesman and definitely I will refer him to my friends when they are in the market looking for a new car.
Aaron, my sales rep, provided me with possibly the best customer service I've received in years. Even though there was a dealership that was much closer to me, I opted to go with this one because Aaron went the extra mile to make things quick and painless. He treated me like a human being and he stayed away from the smarmy and cliched tactics of other salespeople I've dealt with in the past. Communication was steady but not too frequent, responses to my questions were almost immediate, and Aaron's knowledge of policies and practices was impressive. Since ...
When I went to the dealership, I was looking for a used CRV. With the current market and having looked at many other dealerships, I was expecting a significant markup on any vehicle presented to me. I was greeted by Shan, a sales manager, who was very knowledgeable and informative in presenting vehicle options. To my surprise, the vehicles he showed were VERY close to the value of the car! He, along with Nicky, the finance manager, were thorough in the sales and financing process. I was very thorough with my research and at no time did I feel ripped ...
We've bought our 2016 Honda Pilot from this dealership. We visited again last month to check their pre-owned vehicles but we ended up getting a new Honda Civic. RAGHU RAM gave us a very good deal. I highly recommend Raghu for his very good service, friendly, he really takes time explaining everything. Overall, very good experience. Thank you Raghu!
I was lucky when I called to Formula Honda to enquire a vehicle and the operator connected me to Vijay. A trustworthy, straight forward and know the business professional, helps me to finish my search and got an awesome car in a smooth and crystal process. Shane was my Financial Service Manager, made the purchase of the car straightforward and stress-free. Honest in presenting options and works for the benefits of the company and the customer together. I would recommend dealership, especially a combination of Vijay and Shane.
Just got a new 2021 Honda Pilot and the whole buying experience was a breeze, from test driving two cars to taking the ownership of the vehicle in the end. Jeff Li was exceptionally good with his work and he had significant knowledge about the cars sales, it's services and labours, etc. I recommend him if anybody is going to Formula Honda and he takes good care of his customers.
I bought a new Honda Accord here and the entire experience was a pleasure, without a smidgen of a problem. The sales staff was fair, respectful, knowledgeable and truly professional. The finance manager was very courteous and accurate in all of his work. The staff is also happy to answer any questions and provide great customer support after the purchase as well. Highly recommend Formula Honda, especially Hugh, Ashley and Nicky.
Faizan is well experienced professional in which he listened to my needs and understood what i am looking for. It is good to deal with Faizan in a sense that he is not pushy and most importantly we finally got in a good deal for a used vehicle. He is very reliable perosn and we will definitely refer him to my friends if they are in the market looking for a car.
Ive dealt with many Honda dealers and salesmen across Canada and the United States. Zaki is a gem among them. He is a pleasure to talk to. Refreshing to deal with an honest salesmen without the sneaky hard pressure tactics which is such a turn off. He will go out of his way to accommodate you in anyway. Straight forward and reasonable with prices and financing. Would recommend him 1000000% if youre looking for a Honda.
The idea of buying my first car in the middle of a pandemic gave me a bit of anxiety. But thanks to Carlos Martinez who made the process so smooth and easy! I came in to Formula Honda not knowing what to purchase. But Carlos picked the perfect car for me. I highly recommend Carlos for the following reasons: - Fast and efficient service - Friendly and easy to talk to - Competent and honest - Very accommodating (stayed extra hours at work to accommodate my schedule)
The process of buying a car really stresses me out, hence why I have not bought one in over 18 years. Jeff, made the process comfortable and no BS. I was able to put my offer to him via email without having to go into the dealership where the stress is the worst. We negotiated the price and features over the phone and went into the dealership to buy the car and finish the deal. Canada is way behind in the car buying process. Mostly everywhere else most car deals can be made this way and online. going from dealership to ...
Just concluded the process of searching for and purchasing a new but used Honda from Formula Honda. Zaki was great. Extremely helpful, patient and professional. We chose to go with a 2017 Honda CRV. Vehicle is awesome, Would definitely recommend Zaki to family and friends.
I came in for a scheduled appointment for a 'recall' Jeremy was my service consultant-friendly, knowledgeable, professional, and went out of his way to ensure I understood the process. Richard was my shuttle driver this afternoon ( both trips)- friendly, cautious driver, and excellent customer service. I would not hesitate to refer anyone to this Honda dealership and in particular to both Jeremy and Richard. Thanks, Adrienne Simmons
Purchased new Honda Accord. Process from beginning to end was excellent. Aaron Zeller is a pro, he guided me thru the process, educating, informing at every opportunity. Highly recommend Aaron!
Sakib Niat was the sales associate I purchased my car from. He was great, friendly, and was quick to respond with any inquiries I had. Thank you, Sakib!
Purchased a Civic Hatchback here. Michael our Sales consultant was great to work with: patient, courteous, and immensely respectful which is truly a rare trait in the service industry these days, let alone car buying. Both my Wife and I agreed we had a very pleasant purchasing experience at Formula Honda. Hassan, our Finance Manager was transparent and honest in presenting options and explaining all charges. The dealership was very fair with pricing. All of these things together had me comfortable committing to make my purchase here.
Was planning on purchasing a new 2018 Honda Civic Hatchback until I was notified that there was a used 2017 Honda Civic Hatchback, which fortunately was a Sports package. Michael Alagachandra, the sales and leasing consultant I spoke with was fantastic. There was no pressure from him for me to buy the new Honda Civic. Rahim Poortaghi, the financial services manager, also made the purchase of the car straightforward and stress-free.
I used Unhaggle, and the offer of Aaron Zeller for the requested vehicle was the best one among all the seven competing Honda dealerships in the Northern GTA. I hade some previous experience of negotiating car lease in Canada, and the only interest of car dealers in Canada is ripping you off... And Aaron Zeller is the antipode for such sellers. It was my luck I met him: he deals with full transparency and honesty. Moreover, as for the newcomer in Canada, it was not an easy task for me to get financing. And Aaron got me the perfect deal, ...
We have been dealing with Formula Honda for over 15 years, always courteous service through several vehicles that we have owned. Convenient drop-off and staff that are willing to work with you in getting your issue resolved. Being close to our home is a bonus.
I am glad I visited this location. My service provider is Gary who is very nice and knowledgeable. He helped me choose the best tires and also helped me do the price match so I get the best price. He also introduced the equal payment plan which helped me a lot because I couldn’t pay all at once. Over all I love this location and I will be visiting here always for my Honda services.
Clean, on time, friendly, helpful and knowledgeable! Over all areas are clean and tidy . Appointment booked, been seen within ten mins. Staffs will come over to ask whether you've been help when waiting. Willing to answer questions about everything. Very understanding and knowledgeable staff at service dept. Reasonable and competitive price.
I was very impressed with the service I reveived from Mark. He answered all my questions in detail and was enormously patient with my many, many questions. He was able to facilitate the finding of a new HRV for me, and came through on the date it was needed.
Fast and efficient service from sevice advisor my car was ready within no time I would recommend my friends and relatives to this dealer always
I bought my first brand new car from Formula Honda just earlier this month. Nicky was my representative there and he genuinely helped me in making the right decision as to whether I should buy a brand new or slightly used model. I finally bought a brand new 2017 Civic Touring and it is the best thing on earth! Nicky is a great representative to have ... very calm and friendly service; didn't pressure me for anything and gave the right advice. I would highly recommend a friend to go to Formual Honda and ask for Nicky for their next car ...
Great service From start to finish. very friendly and helpful. Gave us all the option to fit in our budget. Proud to own a Honda
Had my 2002 CR-V refurbished to my satisfaction, however my a/c was not working, was told I need an air compressor, installed cost approx $1500.00, took it to a small garage, who found that the system had 2 leaks, fixed for $140.00!!!! My friends always told me to stay away from Dealers for repairs, I now believe them and will be hesitant to return. Charles
Just bought my 2nd Honda Civic. Dealt with Aaron Zeller. Very good experience. Aaron is a competent and friendly person to deal with. He made several suggestions that saved me money. The service area always treated me with respect whenever I brought my 1st Civic in for maintenance. I always felt they had my best interests in mind when we discusssed service needed. I never had any followup problems with the service they provided.
Tried to get pricing over the phone, but every dealership I called said I had to come in for the "best price". I called Formula Honda and Aaron was more than willing to quote me a his best deal over the phone. I came in a week later and purchased the car. It was easy dealing with them.
I am thrilled with the new purchase of my Honda CRV and enjoy the long distance drive to Niagara Falls. I received the car earlier than expected.
My questions were answered accordingly and effectively and Vijay Kumar went out of his way to help me out. However, your prices are not competitive and you offer car wash on $200 worth of service done, whereas other dealers even offer free car wash just on visiting to the dealership.
Friendly and Fast service. I got the exact product I was looking for. Understood the customer's need and exceeded the expectations. Easy to deal with.
Tony and Jim were very understanding and helpfull to our needs. They gave us a good price that we came back a month later to buy a used car for our daughter.
I am delighted with my new Honda Accord. It is the smoothest, quietest and most economical car that I have ever owned. I thank all at Formula Honda for their part in presenting me such an excellent product. Karl Burden
Experience was very good. Two challenges: a. Alignment seems off 2. Revs and does not smoothly switch gears. Sales was excellent. I would recommend dealership
Excellent, helpful and efficient, special thank to George Woo and his assistance, stand by service, Whenever I came up any questions, they will respond as soon as they can, feel very respectful!! great!
Honda Formula is an excellent dealership convenient to shop for vehicles both new and used .One of our friends recommended this dealership because of excellent salesmen , excellent services. It was proven when we're looking for our second car and Lionel came along who is knowledgeable , very helpful and finally we got our car.
Sales representative, Samuel is very experienced and he listened to our needs. He is not pushy and most important is we finally got a very good deal for a new car. He is very reliable and we will definitely refer my family and friends to Formula Honda if they need a new or used car.
Ming and Bernard were both very helpful and excellent. I would recommend this dealership to others including first car buyers. I am happy with the service and my purchase!
Xie, jianming is very professional to provide me detailed information. I highly recommended. His always smile and polite to answer your questions and show me the details of HONDA CR-V..
We were visiting the show room and were met unexpectedly by Mr. Sarvananathan. He was very honest, open about the price and options. It was one of the best customer service I had received.
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